Privacy Policy – BespokeReef
Last updated: 11/02/2026
At BespokeReef, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
Personal details (name, email address, phone number)
Shipping and billing address
Payment information (processed securely via third-party providers)
Order history
Device and browser information
Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order updates and tracking information
Improve our website and services
Prevent fraud and ensure security
Send marketing communications (only if you opt in)
3. Payments
All payments are processed securely through trusted third-party payment providers. We do not store your full card details on our servers.
4. Shipping & Delivery
Your information is shared with shipping and logistics partners only to fulfill and deliver your order.
5. Cookies & Tracking
We use cookies and similar technologies to:
Improve your browsing experience
Analyse website traffic
Support marketing efforts (e.g., TikTok Pixel, Google Analytics)
You can disable cookies in your browser settings.
6. Sharing of Information
We do not sell your personal information.
We may share your data with:
Payment providers
Shipping partners
Marketing and analytics platforms
Only where necessary to operate our business.
7. Data Security
We take reasonable steps to protect your personal information using secure systems and encryption where applicable.
8. Your Rights
You have the right to:
Request access to your data
Request correction of your data
Request deletion of your data
To do so, contact us at the email below.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
BespokeReef
Premium Reef Equipment – South Africa